Virdee is a virtual guest experience platform that replaces or supplements the hotel front desk with self-service technology. Its product includes a branded reception kiosk, a mobile app, and a web-based pre-arrival flow.
The Virdee reception kiosk handles walk-up check-ins. It captures payment, scans ID documents, and issues mobile keys or key cards.
Virdee's web-based flow allows guests to complete ID verification, payment, and upsell purchases from any device before arrival.
Virdee includes document capture and ID verification using OCR and facial recognition as part of the check-in flow.
Virdee fits hotels and serviced apartments that want a complete self-service check-in solution — particularly properties reducing staffing or running 24-hour operations.