Stayntouch

Stayntouch: Mobile-First Cloud PMS for Modern Hotels

Stayntouch is a cloud property management system founded in 2012, recognized for pioneering mobile and kiosk-driven hotel operations. Used by independent hotels, boutique properties, and select-service brands, it is built around the idea that hotel staff should be freed from the front desk to interact more meaningfully with guests.

Tablet-Based PMS Interface

The entire Stayntouch PMS is operable from a tablet, making it one of the few hotel software platforms designed from the ground up for mobile use. Front desk agents, housekeeping staff, and managers can perform all core tasks — check-in, room assignment, status updates, and reporting — from any location on the property.

Self-Service and Kiosk Check-In

Stayntouch offers a fully automated kiosk solution for self-service arrivals, allowing guests to check in, select their room, and receive a digital key without interacting with front desk staff. This capability is increasingly valued by properties seeking to reduce labor dependency and offer flexible arrival options.

Full PMS Feature Set

Beyond its mobile-first design, Stayntouch delivers a complete set of property management capabilities:

• Reservations management and rate control
• Housekeeping module with real-time room status updates
• Guest profile management and history tracking
• Comprehensive operational and financial reporting

Open API and Third-Party Integrations

Stayntouch provides an open API that connects with a broad ecosystem of hospitality technology partners, including revenue management systems, POS platforms, and guest experience tools. This interoperability allows properties to build a tailored technology stack without being locked into a proprietary suite.

Target Property Types

The platform is particularly well suited to lifestyle hotels, independent boutique properties, and select-service brands that place a premium on guest interaction and front-of-house experience. Its mobile-first approach resonates with operators looking to differentiate through service rather than traditional front-desk processes.

Who It Is For

Stayntouch is best matched to mid-size and large independent hotels that want a modern cloud PMS with genuine mobile capabilities. It is a practical choice for operators investing in technology to enhance the guest arrival experience and reduce reliance on fixed front-desk infrastructure.