Mews

Mews: Modern Cloud PMS for Forward-Thinking Hotels

Mews is a cloud-native property management system founded in 2012 in Prague and now used by thousands of properties across more than 85 countries. It was designed from the ground up to replace legacy hotel software with a flexible, API-first platform built for the way modern hospitality operations actually work.

Reservations and Front Desk Operations

The Mews PMS features an intuitive reservation timeline, flexible rate management, and streamlined front desk workflows. Staff can manage arrivals, departures, room assignments, and guest profiles from a single interface, with the system handling much of the routine operational work automatically.

Automated Guest Journey

Mews places a strong emphasis on reducing manual touchpoints throughout the guest experience. Its online check-in and check-out tools, automated pre-arrival communications, and Mews Kiosk for self-service arrivals allow properties to deliver a smooth guest journey with less front-desk dependency.

Open API and the Mews Marketplace

One of Mews's defining characteristics is its open API architecture and the Mews Marketplace, a curated ecosystem of hundreds of third-party integrations. Revenue management systems, POS solutions, guest experience apps, and business intelligence tools can all connect to the platform, giving operators the flexibility to build a custom technology stack.

Payments and Financial Reporting

Mews includes integrated payment processing with support for multiple payment methods and currencies. Its financial reporting suite provides detailed revenue breakdowns, allowing hotel managers and finance teams to monitor performance and reconcile accounts without switching between systems.

Scalability Across Property Types

Mews serves a wide range of property types, from independent boutique hotels and hostels to mid-size hotel groups and aparthotels. Its cloud PMS architecture scales effectively as properties add rooms, open new locations, or expand their technology integrations.

Who It Is For

Mews appeals to hoteliers who want a modern hotel software platform that prioritizes automation, guest experience, and ecosystem flexibility. It is a strong fit for independent properties, boutique hotels, and growing hotel groups looking to move away from legacy systems.