What It Is

iHotelier is TravelClick's flagship cloud-based Central Reservation System (CRS) and booking engine platform, now operating under Amadeus Hospitality. It provides hotels with a comprehensive suite of reservation management tools spanning web, mobile, voice, GDS, OTA, and metasearch distribution channels.

Who It Serves and How Properties Connect

iHotelier serves independent hotels, mid-scale chains, and large hotel groups globally, with over 11,000 customers across more than 160 countries. Properties integrate iHotelier as their primary CRS, receiving a web booking engine (including mobile-optimized versions), GDS connectivity reaching an estimated 350,000 travel agents and distributors worldwide, and channel management to over 600 OTA and distribution partners. The system automates rate and availability updates across all connected channels simultaneously.

Notable Specialty

iHotelier's strength lies in its breadth — combining a direct booking engine, GDS distribution, OTA channel management, voice reservations, and business intelligence tools (including Rate360, Agency360, and Demand360) within a single platform. Its Amadeus Hospitality parentage provides access to enterprise-scale data and global travel industry relationships. For hotels seeking a single, centralized reservation hub that spans virtually all distribution touchpoints, iHotelier is a well-established enterprise-grade solution.