What It Is
HotelShopUK is a privately owned UK travel and accommodation intermediary headquartered in Droitwich Spa, Worcestershire, operating since 1999. The company functions as both a travel agent and a Central Reservations Office (CRO) operator, distributing UK hotel and short-break accommodation to leisure and corporate customers through multiple trading divisions. It holds ABTA membership and ISO 9001:2015 certification.
Who It Serves and How Properties Connect
HotelShopUK works with hotels across the UK, sourcing accommodation for several customer segments through its specialist divisions: Great Little Breaks (leisure short-break packages), HotelsOnBusiness (corporate and emergency accommodation), CustomerHubUK (white-label CRO and booking engine services for hotel groups), and Rapid Relocate (alternative accommodation for insurance claims). Hotels connect to HotelShopUK by working directly with its sourcing and contracting teams.
Specialty and Region
The platform is exclusively focused on the UK hospitality market, making it particularly valuable for UK properties seeking domestic leisure and corporate distribution. Great Little Breaks has been recognized as a top UK short-break operator, winning Best UK Holidays Operator at the Travel Weekly Globe Travel Awards. The group's call-center and white-label CRO capabilities also offer hotel brands an outsourced reservations solution.