What It Is
Egencia is a corporate travel management company (TMC) that provides end-to-end business travel booking, policy management, and reporting for corporations. Originally founded as Expedia's corporate travel division, Egencia was acquired by American Express Global Business Travel (Amex GBT) from Expedia Group in 2021 and continues to operate under the Egencia brand within the Amex GBT portfolio.
Who It Serves and How to Connect
Egencia serves over 7,200 corporate clients, providing their employees with a managed travel booking platform for flights, hotels, car rentals, and rail. For accommodation providers, Egencia represents a high-value corporate demand channel. Hotels are sourced through GDS connections, Expedia's hotel supply, and directly negotiated corporate rate programmes. Properties with GDS presence and competitive corporate rates are well-positioned to capture Egencia bookings. The platform covers over 650,000 properties, including hotels with negotiated Egencia Preferred Rates.
Specialty and Region
Egencia's strength lies in managed corporate travel, offering travel policy enforcement, expense integration (including Concur), and AI-powered booking assistance. It operates globally with particularly strong penetration in North America and Europe. For hotels, Egencia bookings are characterised by business travellers with predictable stay patterns, making it a valuable channel for urban and airport-adjacent properties targeting the corporate segment.