Platform Overview
Duve started as Wishbox and rebranded to position itself as a broader guest experience operating system. The platform covers the full guest lifecycle: pre-arrival communications, digital check-in, in-stay messaging, upsell offer delivery, and post-stay follow-up.
The Upselling Layer
Duve's upselling capability is delivered through its guest web app — a mobile-accessible portal where guests can browse and purchase add-ons including room upgrades, parking, late checkout, and custom experiences.
Digital Check-In and ID Verification
One of Duve's stronger differentiators is its contactless check-in flow, which includes ID document scanning and digital signature collection.
Integrations and Compatibility
Duve connects with a wide range of PMS platforms, channel managers, and keyless entry systems. The native keyless door integration is a meaningful selling point.
Fit Assessment
Duve works best for tech-forward properties that want to build a digital-first guest experience and are willing to invest in proper onboarding.