What It Is
DIRS21 is a leading channel management and online distribution system developed in Germany, with a primary market in Germany, Austria, and Switzerland (DACH). Founded in 1996 and headquartered in Wernau with offices in Leipzig, DIRS21 provides hotels with a centralised platform to manage rates, availability, and bookings across a wide range of online distribution channels in real time.
Who It Serves and How to Connect
DIRS21 serves hotels, serviced apartments, and accommodation providers predominantly in the German-speaking market. With more than 5,000 properties as customers, it offers over 200 certified interfaces to OTAs (including Booking.com and Expedia), GDS systems, hotel software/PMS, and metasearch platforms. Properties connect by subscribing to the DIRS21 platform; once onboarded, their inventory is synchronised across all connected channels through the DIRS21 Cockpit, the system's central management dashboard. DIRS21 holds premier technology partner status with Booking.com, Expedia, and HRS.
Specialty and Region
DIRS21's strength lies in the German-speaking hospitality market, where it is the dominant channel management solution. German-language support, local expertise, and deep OTA integrations make it the preferred connectivity solution for independent hotels, chains, and serviced apartment providers in the DACH region.