Clock PMS

Clock PMS+: European Hotel Management Platform with Automation Focus

Clock PMS+ is a hospitality management platform developed by Clock Software, a Bulgarian technology company with more than 25 years in the hotel technology industry. It serves hotels, hotel groups, and resorts primarily across Europe, with a strong reputation for deep automation features and a comprehensive, integrated approach to hotel software.

Full Property Management System

At its core, Clock PMS+ provides a complete property management system covering reservations, front desk operations, housekeeping coordination, guest profile management, and detailed financial and operational reporting. The system is designed to manage the full operational cycle of a hotel from a single platform.

Integrated Booking Engine and Channel Manager

Clock PMS+ includes a built-in direct booking engine and channel manager, enabling properties to manage distribution across OTAs and their own website without a separate third-party tool. This integration keeps rate and availability data consistent across all channels in real time.

Self-Service and Guest-Facing Technology

The platform places particular emphasis on guest-facing automation tools:

• Online check-in and digital pre-arrival registration
• Self-service kiosk support for unmanned arrivals
• A digital guest portal for in-stay requests and communication
• Automated post-stay feedback and communication workflows

These tools reduce front-desk workload while improving the consistency of the guest experience.

Event Management and F&B POS

Clock PMS+ extends beyond rooms management with a built-in event and conference management module alongside an integrated food and beverage POS. This all-in-one approach allows full-service hotels to manage meetings, banquets, and restaurant operations from within the same system.

Automation Capabilities

Automation is a core design principle of Clock PMS+. Routine tasks such as rate updates, housekeeping assignments, guest communication sequences, and invoice generation can be configured to run automatically, reducing the manual workload on hotel operations teams.

Who It Is For

Clock PMS+ is best suited to mid-size and large hotels, particularly in the European market, that want to consolidate multiple technology vendors into a single integrated cloud PMS. It appeals to properties focused on increasing direct bookings, reducing operational costs through automation, and improving the guest arrival experience through self-service technology.