What It Is
Amadeus is a leading global travel technology company and Global Distribution System (GDS) founded in 1987 and headquartered in Madrid, Spain. Its platform connects travel suppliers—including hotels, airlines, car rental companies, and rail operators—with travel sellers worldwide. Amadeus holds approximately 40% of the global GDS market share and processes hundreds of millions of bookings annually.
Who It Serves and How Properties Connect
Hotels connect to the Amadeus GDS through their Central Reservation System (CRS) or Property Management System (PMS) via direct integration or through representation companies and distribution partners. Once connected, hotel content—rates, availability, room types, and descriptions—is made available to thousands of travel agencies, corporate travel desks, and online booking tools globally. Major hotel groups such as Accor, IHG, and Radisson rely on Amadeus for global distribution.
Notable Specialty
Amadeus is particularly strong in the corporate travel and European travel agency segments, where GDS connections remain the primary booking channel. Its hospitality-focused suite includes rate management, content distribution, and analytics tools. For properties targeting business travelers or relying on travel management company (TMC) volume, an Amadeus GDS connection is typically essential.